Proactive Health Monitoring with Interm IT

At Interm IT, we believe that great IT support isn’t just about reacting to issues—it’s about preventing them in the first place. That’s why we’re raising the bar with our next-generation health monitoring service, included as part of our support desk offering.

Smarter Support Backed by AI

In addition to our friendly and responsive UK-based support team, we now integrate AI-powered monitoring tools that go beyond basic checks. These intelligent systems continuously scan your network and infrastructure to:

• Detect real-time errors and outages
• Predict potential hardware failures
• Identify unusual activity or performance dips

This proactive approach helps us catch problems before they affect your day-to-day operations.

Tailored for Schools, Backed by Technology

We’re currently rolling out this advanced monitoring solution to all schools covered by our support desk services. Once activated, your school’s servers, switches and synologies are constantly monitored, 24/7, with secure reporting back to our UK data centre.

Our system keeps us informed of any early warning signs, so we can intervene quickly—often before you even notice there’s a problem.

The Benefits?

• Less downtime
• Faster support response
• Improved system reliability
• Peace of mind for school leadership and IT coordinators

At Interm IT, we don’t just wait for things to go wrong—we work to stop them from happening in the first place.

If you would like to learn more, or to find out if your system is protected, please email admin@intermit.co.uk

Article writen by Steve Roberts – Technical Director