Consultancy

Our experienced consultants will act as an extended member of your team, working closely with school leadership and building relationships to provide you with the support that you need on a regular basis.

Free, independent, no obligation visit
Short, medium and long-term development report
Cloud Consultancy Health Check – to ensure your safety
Identify genuine cost savings
Assessment of school computing, including networks, computers, Wi-Fi connectivity, whiteboards and support
Helping drive your school computing forward
Computing health check
Digital Strategy

IT Consultancy for schools and academies

Support: On-site

Our consultant technicians work with an emphasis on building relationships, understanding and reducing workload of your school and staff, tailoring their support for your teachers and students alike. Trained in all mainstream educational technologies, you can be sure that your consultant technician will be proactive – as well as being able to resolve any issues efficiently.

Regular on-site technical support
Your own consultant-level technician each visit
Dedicated multi-tiered service desk: phone – online – email
Flexible working hours (not just 9-5)
Networking, infrastructure and interactive classroom solutions
On-site support from £29.99 per hour
Currently supporting primary, secondary and private schools – also ESCs, PRUs and children’s centres

Ladbrooke JMI

Our technician is highly flexible and patient, and the support from the helpdesk is very effective.

Support: Service Desk

Interm IT's service desk is there to provide assistance throughout the year for your school when your technician is not visiting on-site.

While your technician is off-site, have you ever needed:

...a quick password reset?
...to create a new pupil account for an upcoming lesson?
...to restore a deleted file or folder?
...to grant or deny a user access to data?
...to report slow or intermittent internet connectivity?
...to assist another company with the installation of a device/service?

Rather than scheduling for your technician to make additional call-out visits, our service desk can resolve issues quickly and efficiently using Senso, our remote access tool. In addition, our service desk also provides your school with extensive safeguarding monitoring to keep your pupils and staff safe.

Average call solved in under 10 minutes
98.8% of calls solved same day
A team of specialists to solve any issue
Multi-tiered dedicated service desk