Consultancy

Our experienced consultants will act as an extended member of your team, working closely with school leadership and building relationships to provide you with the support that you need on a regular basis.

  • Free, independent, no obligation visit
  • Short, medium and long-term development report
  • Cloud Consultancy Health Check – to ensure your safety
  • Identify genuine cost savings
  • Assessment of school computing, including networks, computers, Wi-Fi connectivity, whiteboards and support
  • Helping drive your school computing forward
  • Computing health check
  • Digital Strategy
 IT Consultancy for schools and academies
 IT Support for schools and academies

Support: On-site

Our consultant technicians work with an emphasis on building relationships, understanding and reducing workload of your school and staff, tailoring their support for your teachers and students alike. Trained in all mainstream educational technologies, you can be sure that your consultant technician will be proactive – as well as being able to resolve any issues efficiently.

  • Regular on-site technical support
  • Your own consultant-level technician each visit
  • Dedicated multi-tiered helpdesk: phone – online – email
  • Flexible working hours (not just 9-5)
  • Networking, infrastructure and interactive classroom solutions
  • On-site support from £24.99 per hour
  • Currently supporting primary, secondary and private schools – also ESCs, PRUs and children’s centres

Wood End School

Interm IT are very supportive in helping the school to future proof and make the IT robust to ensure teacher confidence.

Support: Helpdesk

Interm IT's support desk is there to provide assistance throughout the year for your school when your technician is not visiting on-site.

While your technician is off-site, have you ever needed:

  • ...a quick password reset?
  • ...to create a new pupil account for an upcoming lesson?
  • ...to restore a deleted file or folder?
  • ...to grant or deny a user access to data?
  • ...to report slow or intermittent internet connectivity?
  • ...to assist another company with the installation of a device/service?
 IT Support Helpdesk

Rather than scheduling for your technician to make additional call-out visits, our support desk can resolve issues quickly and efficiently using Senso, our remote access tool. In addition, our support desk service also provides your school with extensive safeguarding monitoring to keep your pupils and staff safe.

  • Average call solved in under 10 minutes
  • 98.8% of calls solved same day
  • A team of specialists to solve any issue
  • Multi-tiered dedicated support desk